Support

How Can We Help?

The Online Gun Show is operated by Southern Iron Holdings LLC.

For questions about your account, listings, orders, or payments, use the contact options below. We review support requests through email and in-app messaging.

Orders & Payments

For questions about orders, payments, seller fees, or refunds, please reach out using the contact methods below.

Account & Access Issues

Problems signing in, password resets, or account access — contact us and include your registered email address.

Listing & Purchase Support

Issues creating listings, uploading photos, completing purchases, FFL transfer questions, or problems with a specific transaction? Provide as much detail as possible (listing ID if available, screenshots, error messages).

Contact

Email: info@theonlinegunshow.com

In-app messaging: signed-in users can message support through the site's existing messaging.

Response Time

We aim to respond to support requests within a few business days.